Overview
Our refund and returns policy lasts 7 days. If 7 days have passed since your purchase, we can’t offer you a full refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-7 days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at contact@www.ingridfusion.com
OUR OUTLETS
Ingrid Fusion By Zinnia
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping Policy
Processing Time
All orders are delivered within 2-7 business days. Orders are not shipped or delivered
on weekends or holidays. If we are experiencing a high volume of orders, shipments
may be delayed by a few days. Please allow additional days in transit for delivery. If
there will be a significant delay in the shipment of your order, we will contact you via
email or phone.
Shipping returns
To return your product, you should mail your product to: DB-95 sector 1
Saltlake City
Kolkata 700064, West Bengal.
.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
We have a 5-day return policy, which means you have 5 days after receiving your item to request a return.
Once the return product is received it will be inspected and the return will be approved within 2 days
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at contact@www.ingridfusion.com or +91 9874481173 for questions related to refunds and returns.